When you are ready to travel again, we are ready to help with all your travel needs.

 


With the gradual re-opening of the economy and return to business and leisure travel we have been in communication with many of our travel suppliers to get an update on what is being done to assure traveler's safety post-quarantine. Click on our  Safe Travel Tips Quick Reference Guide that includes a list of hyperlinks to the major airlines, hotels, and car rental companies to view their current COVID-19 policies and procedures.

Pennsylvania and Allegheny County are currently in the green phase of the COVID-19 Pandemic. In compliance with all government mandates, our physical office location is currently open for on-site meetings and visitors but with reduced hours Mon-Fri and closed on Saturday during the pandemic.  We continue to follow the general safety rules in order to minimize the risk of spreading the virus. Face masks are required to be worn to enter the building, social distance to stay six feet apart, and frequent washing of hands and cleaning of high traffic areas is being applied.

We are also still available via telephone and email to assist with any travel needs that you may have.

Please contact us by phone at (412) 331-2244 or email:
     Tom :      tdiecks@greaterpittsburghtravel.com
     Traci:      telder@greaterpittsburghtravel.com
     Lindley:  ldiecks@greaterpittsburghtravel.com
     Lucas:    ltournay@greaterpittsburghtravel.com

We remain committed to providing value added travel services to our loyal clients and thank you for your cooperation during this crisis. We look forward to operating again at full capacity once the government mandates are lifted.
 


 

Relax, Re-book, and Remember: Always book with a Travel Agent

Greater Pittsburgh Travel has been in the travel industry for 34 years and we have endured various different crises. 
This current situation is unprecedented. We continue to navigate through the changes that are rapidly taking place in our industry. Cancellations, rescheduling, interpretations of various travel insurance policies, closings, etc. - it has become our day.

It is devastating to tell clients that the trip that they have been looking forward to may not happen as scheduled. We get calls numerous times per day asking when we expect things to be back to normal. The truth is we just don’t know; however, you can still travel to many places in the world without fear.
The travel industry will do what we can to provide assistance during this time, but we need your support when you get ready to make vacation plans again! Instead of booking online, or calling direct - contact a travel agent!

So what are the benefits to you for using a travel agent you may wonder?

Glad you asked! First of all - not all travel agents work the same way. We have our areas that we specialize in, services that we offer and fees that we charge. One thing I can tell you is that you will receive personal service, which you will not receive from a website, chain big box store, or membership club. So, for instance at the moment when there are a lot of changes and cancellations, we help you take care of all that and help to ensure that you get the best outcome possible. We use our contacts, we stay on the phone for hours, we write hundreds of e-mails on your behalf. We have had numerous calls from people who have booked on their own and cannot get through to tour operators due to the 4+ hour hold times. If you don’t book your trip with us, we unfortunately cannot assist in your time of need. Let us help you in these situations by booking your vacations with us from the get go!

Even when things are normal, we take care of everything. We make sure that you are booked with reputable companies. We make special arrangements for you. Always dreamed of taking a pizza and gelato making class in Italy? Got it covered! Maybe you are celebrating a special day, like your destination wedding, your honeymoon, or your child’s first vacation. Wanting to celebrate your milestone birthday with a private boat trip in Cabo? We have the perfect contact!

Maybe you have a special request or you have a special need, such as requesting wheelchair assistance, or you’re traveling with an oxygen tank. We can arrange all of that.

We also provide a lot of value. We have access to suppliers who don't deal directly with the general public. When you’re ready to take that once in a lifetime trip to London, call us first to see if we can save you a couple hundred dollars off of the published airfare like we have done for our current clients.

Many of our suppliers are very eager to get business, and many are offering great prices and/or amenities. If you are interested in taking advantage of that, please contact us ASAP.

So please contact us for your travel needs when you get ready to book, and refer your family and friends our way. Together we will beat this! The Travel Industry will be back, better and stronger than ever.

Thank you for your support!
Your friends at Greater Pittsburgh Travel
(412) 331-2244